Privacy and cookie choices

Orders and payments

Lowena uses the contact, order and delivery details you supply to process your purchase, deliver it and send order updates. Stripe processes payments and subscription management. Necessary checkout and security functions remain available regardless of optional tracking choices.

Visits and analytics

Lovable counts page visits, time on page, loading speed and errors without cookies and without identifying you. Optional click measurement and Google Analytics help us understand visits and improve the shop. Google Analytics may use cookies and receive page, device, referral and interaction information where your choices allow it.

Advertising measurement

With the relevant permission, Google Ads may receive advertising click identifiers, device and page information, and confirmed purchase amounts, currency and a transaction identifier to measure adverts and optimise campaigns. Email addresses and shipping details are not used for enhanced advertising matching. Confirmed paid orders may be reported only where advertising permission allows.

Your choices

In the UK, EU/EEA, Switzerland and Canada, and when your location cannot be established, optional tracking waits for your choice. Elsewhere optional tracking may run unless you refuse. Rejecting advertising prevents advertising reports, including reports without cookies. Your browser’s Global Privacy Control overrides acceptance. Use Cookie settings at the bottom of any page to change or withdraw permission; withdrawal applies to future activity and across open tabs.

Choices are stored separately for analytics and advertising, with the time of your answer. Acceptance expires after one year; refusal remains effective and may be requested again after approximately six months. We do not replay advertising events blocked by your choice.

Read about Google’s data practices at Google’s business privacy information. Contact Lowena using the contact details on your order correspondence for questions about your information.